Social Media Etiquette

Social media etiquette is an important factor to consider when using social media professionally. Most businesses now have policies and procedures in place for staff to adhere to as misuse of social media by staff may have a major impact on a business.  Users need to remember that posts stay online, so you need to be cautious of what you post.  Users also need to be responsible and think about what they are posting before making it public.  Here are some tips when using social media for business:

  • Be polite, respectful and professional in your posts
  • Don’t spread malicious gossip or content, negative comments or obscene posting
  • Don’t share personal or proprietary information
  • Limit your posts to items of real importance to the organisation
  • Consider who may be interested in your message and the reader’s response to your message
  • Do not overshare
  • Follow your work’s social media policy
  • Remember that you are a representative of the organisation you are working for so when you are posting information it is as if you are posting on their behalf

The business.gov.au website has guides and templates for businesses on how to write procedures on social media etiquette. There is also information on using social media for business.

Sources

Social Media Etiquette in The Workplace

Social Media Etiquette: 12 Quick Tips for Professionals

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One thought on “Social Media Etiquette

  1. Great post Jo. Detailed but easy to understand. Good use of the material from the gov biz site. Nice one!

    Like

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